Can a single-zone mini split be used with multiple indoor units?
No. If multiple zones (indoor units) are needed, you must purchase a multi-zone system.
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Frequently Asked Questions
Review answers for questions related to the features of Pioneer HVAC equipment.
Can I buy a Pioneer system that only offers cooling?
No. All of our systems are heat pumps, meaning the systems offer heating and cooling. We do not carry AC-only units.
Can I order different lineset lengths?
Yes. You can order variable lineset lengths for most systems.
Can I use a mini-split system with fewer indoor units than the outdoor unit's zonal capacity?
Yes. You can install and run fewer indoor units for a multi-zone condenser.
Do these split-type systems function as dehumidifiers?
The split-type systems are not specifically designed as dehumidifiers. However, they do provide dehumidification functions.
Do you carry hyper-heat units (-22°F)?
Yes. Our hyper-heat series is the WYF-25 Hyperformance Series.
Do you offer any discounts?
We offer military or first responder discounts, as well as senior citizen discounts for individuals who are 65 or older in age.
Do you offer pre-charged linesets?
No. We do not offer pre-charged linesets as they are proven to be unreliable due to the nature of the spring fittings employed.
How can I obtain spare parts?
There are three different ways to get spare parts.
How do I determine the unit size needed for my space?
There are many factors to consider when determining the unit size for your space.
How do I find an installer for my Pioneer Mini Split purchase?
You can find an installer for your Pioneer Mini Split purchase by using our Preferred Installer Locator on the Parker Davis website.
How do I make a return?
Returns must be initiated within 45 days of receiving your order. Items must be unused and in the original packaging.
How do I use my Pioneer Rewards Points when shopping?
You can use the rewards window to convert your points into a coupon code.
How does the Energy-Star Federal Tax Credit work for Pioneer systems?
From 2023 until 2032, the government has established a Federal initiative to reward the purchase of eco-friendly, high-efficiency HVAC equipment.
How do the units receive power?
Only the outdoor unit connects to the main power supply.
What does “multi-zone” mean?
Zones are usually interpreted as the entirety of an open area.
What is the difference between Inverter+ and Inverter++ systems?
Understand the difference between Inverter+ and Inverter++ systems.
What is the life expectancy of my system?
If properly installed and maintained according to the included manuals, the system should last at least 10 years or more.
What is the Qualified Manufacturer ID for Parker Davis HVAC International?
The Qualified Manufacturer (QM) ID for Parker Davis HVAC International is H7R4.
What types of refrigerants are used in the new models?
The new models will use the latest A2L refrigerants to comply with industry standards. These include refrigerants like R32 and R454B, known for their improved efficiency and environmental benefits.
Where can I learn more about IRA tax credits?
Find out more about IRA tax credits by visiting the Energy-Star website.
Which units are rated Energy-Star?
Most Inverter++ units that are 24,000 BTU and under are considered Energy-Star.
Why do I see multiple charges on my credit card?
Understand why multiple charges may appear on your credit card.
Why does the discount code only say "SAMPLE" when trying to refer friends?
It is expected behavior for the discount code only to say "SAMPLE" when referrers click their own referral links.