Managing Multiple Credit Card ChargesUpdated 12 days ago
Seeing multiple charges on your statement can be concerning. We want to assure you that the extra items you see are likely temporary "authorization holds," which are standard practice for online transactions.
- What are Authorization Charges?
- An authorization charge is a temporary hold on a certain amount of your available credit. It is initiated by a merchant to ensure your credit card is valid and has sufficient funds to cover the transaction cost before the final sale is completed.
- Why Do You See Multiple Charges?
- Pressing the "Pay Now" button multiple times can trigger multiple temporary authorization holds. These are not final charges and will not affect your account balance.
- What Happens Next?
- Authorization holds are temporary and usually drop off within a few days, depending on your card issuer. You will only be billed once for your actual purchase.
- Our Assurance
- If an authorization hold does not clear within a few days, contact our customer support team for assistance. We are always here to help.
Thank you for choosing Pioneer. We value your trust and are here to help every step of the way.