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General Technical Questions
Technical questions and answers for Pioneer split heat pumps and HVAC equipment
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What is the Telephone Number to Receive Tech Support?
For technical assistance, please reach out to our Technical support team. They can be reached directly during business hours by dialing 800-919-0150 and selecting Option #2. Please have your model and serial number ready. You can locate your model an
How Can I Access Manuals and Important Technical Documents?
All documentation related to Pioneer HVAC equipment is stored on the PDHVAC website. A direct link to our document library can be found here: Document Library. Some helpful videos can also be located here: Video Library.