Connect your CYB, RYB, or UYB system with the NetHome Plus App via your home Wi-Fi to conveniently access programmable functions.

<h2 id="introduction">Introduction</h2>Connect your CYB, RYB, or UYB system with the NetHome Plus app via your home Wi-Fi to conveniently access programmable functions. Setting schedules and remote operations are available, providing you with more control over your unit regardless of the location.&#xA0;Apple (iOS App Store)<a href="https://apps.apple.com/us/app/nethome-plus/id1008001920" target="_blank" rel="noopener noreferrer">Click this link to download the NetHome Plus app.</a>Android (Google Play Store)<a href="https://play.google.com/store/apps/details?id=com.midea.aircondition&amp;hl=en_US&amp;gl=US" target="_blank" rel="noopener noreferrer">Click this link to download the NetHome Plus app.</a>&#xA0;<h2 id="prerequisites">Prerequisites</h2><ul><li style="font-size: 16px;">A Pioneer Smart Wi-Fi Wired Wall Thermostat kit for CYB, RYB, and UYB systems is required. <a href="https://www.pioneerminisplit.com/products/pioneer-smart-wifi-wired-wall-thermostat-for-cyb-uyb-and-ryb-systems" target="_blank" rel="noopener noreferrer">Click this link to purchase the wired wall thermostat accessory.</a>&#xA0;</li><li style="font-size: 16px;">Ensure you&apos;re connected to a 2.4 GHz internet Wi-Fi with no active VPNs.</li></ul><h2 id="steps">Steps</h2>Follow these steps:&#xA0;<ol><li style="font-size: 16px;">Attach the thermostat kit to the CN40 terminal on the indoor unit board.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-1fcfdd0e-eca1-42fb-bd86-1d5cc6ffcea9-cyb_ryb_uyb%20-%20cn40%20on%20ceiling%20units.png" style="width: 300px;" class="fr-fic fr-dib"></li><li style="font-size: 16px;">Download the app from the app store.&#xA0;</li><li style="font-size: 16px;">Enter the setup phase in the app. The app will ask you to reset the system.&#xA0;</li><li style="font-size: 16px;">Install the wired wall thermostat accessory. The USB device connects to the bottom of the display panel.&#xA0;</li><li style="font-size: 16px;">Turn Off the unit using the remote control.&#xA0;</li><li style="font-size: 16px;">Turn Off the circuit breaker powering the outside unit for at least 10 seconds.&#xA0;</li><li style="font-size: 16px;">Turn the circuit breaker back On.&#xA0;</li><li style="font-size: 16px;">Turn the unit back On using the remote control.&#xA0;</li><li style="font-size: 16px;">Press the &quot;Display&quot; button on the remote 6 times consecutively within 6 seconds. Note: If your remote includes &quot;RG10A4&quot; on the back, press the &quot;Set&quot; button until the top-right corner displays the Wi-Fi symbol. (See Figures 1-3 below.)</li><li style="font-size: 16px;">The indoor unit will show &quot;AP&quot; or &quot;CF&quot; on the LED display.</li></ol>Result: The unit is ready to pair. Resetting the app is not required. You can repeat these steps for any other units. &#xA0;<h2 id="figures">Figures</h2>Figure 1.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-8e196f30-aac7-40e3-b8ab-827619ad6850-cyb_ryb_uyb%20-%20nethome%20plus%20rg10a4%20figure%201.png" style="width: 300px;" class="fr-fic fr-dib">Figure 2.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-37a61837-562a-4429-bc89-54cc75b39661-cyb_ryb_uyb%20-%20nethome%20plus%20rg10a4%20figure%202.png" style="width: 300px;" class="fr-fic fr-dib">Figure 3.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-15376ce3-c612-4f2c-87e3-10cf02a0611b-cyb_ryb_uyb%20-%20nethome%20plus%20rg10a4%20figure%203.png" style="width: 300px;" class="fr-fic fr-dib">

Connect CYB, RYB, and UYB systems with the NetHome Plus App

Connect your WYS-20 or WYS-22 system with the NetHome Plus App via your home Wi-Fi to conveniently access programmable functions.

<h2 id="introduction">Introduction</h2>Connect your WYS-20 or WYS-22 system with the NetHome Plus app via your home Wi-Fi to conveniently access programmable functions. Setting schedules and remote operations are available, providing you with more control over your unit regardless of your location.&#xA0;Apple (iOS App Store)<a href="https://apps.apple.com/us/app/nethome-plus/id1008001920" target="_blank" rel="noopener noreferrer">Click this link to download the NetHome Plus app.</a>Android (Google Play Store)<a href="https://play.google.com/store/apps/details?id=com.midea.aircondition&amp;hl=en_US&amp;gl=US" target="_blank" rel="noopener noreferrer">Click this link to download the NetHome Plus app.</a>&#xA0;<h2 id="prerequisites">Prerequisites</h2>Recommended parts to prepare: <ul><li style="font-size: 16px;">A Wireless Internet Remote Programming and Access Dongle is required. <a href="https://www.pioneerminisplit.com/products/wifi-remote-programming-access-dongle-for-pioneer-wys-series-air-conditioner-heat-pump-systems" target="_blank" rel="noopener noreferrer">Click this link to purchase the USB accessory.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052120-8b57ff7d-fea4-4e6e-a1a4-c7c5297fbf15-wys%20quantum%20series%20-%20wireless%20internet%20remote%20programming%20and%20access%20dongle.png" style="width: 300px;" class="fr-fic fr-dib"></a></li><li>Ensure you&apos;re connected to a 2.4 GHz internet Wi-Fi with no active VPNs.&#xA0;</li></ul><h2 id="steps">Steps</h2>Follow these steps:&#xA0;<ol><li style="font-size: 16px;">Download the app from the app store.&#xA0;</li><li style="font-size: 16px;">Enter the setup phase in the app. The app will ask you to reset the system.&#xA0;</li><li style="font-size: 16px;">Install the USB accessory. The USB device connects to the bottom&#xA0;</li><li style="font-size: 16px;">Turn Off the unit using the remote control.&#xA0;</li><li style="font-size: 16px;">Turn Off the circuit breaker powering the outside unit for at least 10 seconds.&#xA0;</li><li style="font-size: 16px;">Turn the circuit breaker back On.&#xA0;</li><li style="font-size: 16px;">Turn the unit back On using the remote control.&#xA0;</li><li style="font-size: 16px;">Press the &quot;Display&quot; button on the remote control 6 times consecutively within 6 seconds. Note: If your remote includes &quot;RG10A4&quot; on the back, press the &quot;Set&quot; button until the top-right corner displays the Wi-Fi symbol. (See Figures 1-3 below.)</li><li style="font-size: 16px;">The indoor unit will show &quot;AP&quot; or &quot;CF&quot; on the LED display.&#xA0;</li></ol>Result: The unit is ready to pair. Resetting the app is not required. You can repeat the steps for any other units.&#xA0;<h2 id="isPasted">Figures</h2>Figure 1.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-a394acde-3075-4655-b6f6-1c6baee985d3-cyb_ryb_uyb%20-%20nethome%20plus%20rg10a4%20figure%201.png" style="width: 300px;" class="fr-fic fr-dib">Figure 2.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-f11bee14-2ab2-445d-821e-233b787a0d1d-cyb_ryb_uyb%20-%20nethome%20plus%20rg10a4%20figure%202.png" style="width: 300px;" class="fr-fic fr-dib">Figure 3.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025052114-593b8f0c-0ab3-4bfa-b8f2-87c118049113-cyb_ryb_uyb%20-%20nethome%20plus%20rg10a4%20figure%203.png" style="width: 300px;" class="fr-fic fr-dib">&#xA0;

Connect WYS-20 and WYS-22 systems with the NetHome Plus App

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Want to use the NetHome Plus app with your Quantum Series system? Learn how to connect the app with your system using the Help Center articles. 

Use the NetHome Plus app with your Quantum Series system

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Quantum Series Systems (WYS/CYB/RYB/UYB/FYB)

Help Center articles for the NetHome Plus app.

NetHome Plus

Do I need to restart my unit manually after the power goes out?

How can I fix my indoor air handler when the unit is not turning On?

How do I determine which breaker size and wire is needed for my system?

How does my system receive power?

What is the difference between 115V and 230V systems?

Electrical Related General Queries

Does the fan for my system shut Off in Cooling mode?

Does my system include factory pre-charged refrigerant?

How can I check the resistance of a Pioneer temperature sensor?

How can I fix leaks that are difficult to trace?

How can I locate the Pioneer model or serial number for my system?

How do I apply Pioneer Flare Leak Guard during installation?

Is there a Pioneer lineset diameter selection guide?

What are the requirements for installing a mini split?

What type of oil is used for my unit?

Why did my ductless mini split system freeze on the inside air handler?

Are the linesets pre-flared when I buy a mini split?

HVAC Related General Queries

Can a wall-mounted indoor unit be set onto the ceiling instead?

Can I operate the indoor unit without a remote control?

Can I turn Off the LED display for the indoor unit?

Can the lineset exit from the side of the indoor unit?

Does the indoor unit require anything extra in order to be mounted to the wall?

What is the ideal height for mounting indoor units?

What is the indoor unit’s weight and dimensions?

Indoor Unit

Are there recommended resources to find a professional near me?

Can the lineset be angled upward?

What gauge of wire is used for connections between the ductless mini split indoor and outdoor sections?

What hole saw size do I need for drilling walls to accommodate drain and refrigerant lines?

What is the cost and time spent on installing systems?

What torque wrench size do I need?

Where can I find wire-related information?

Who is permitted to install the A/C?

Installation

Why is my mini split leaking water improperly?

Plumbing and Drainage Queries

How can I access manuals and technical documents?

What is the telephone number to receive Tech Support?

Technical Support

General Technical Questions

Can a single-zone mini split be used with multiple indoor units?

Can I buy a Pioneer system that only offers cooling?

Can I order different lineset lengths?

Can I use a mini-split system with fewer indoor units than the outdoor unit's zonal capacity?

Do these split-type systems function as dehumidifiers?

Do you carry hyper-heat units (-22°F)?

Do you offer any discounts?

Do you offer pre-charged linesets?

How can I obtain spare parts?

How do I determine the unit size needed for my space?

How do I find an installer for my Pioneer Mini Split purchase?

How do I make a return?

How do I use my Pioneer Rewards Points when shopping?

How does the Energy-Star Federal Tax Credit work for Pioneer systems?

How do the units receive power?

What does “multi-zone” mean?

What is the difference between Inverter+ and Inverter++ systems?

What is the life expectancy of my system?

What is the Qualified Manufacturer ID for Parker Davis HVAC International?

What types of refrigerants are used in the new models?

Where can I learn more about IRA tax credits?

Which units are rated Energy-Star?

Why do I see multiple charges on my credit card?

Why does the discount code only say "SAMPLE" when trying to refer friends?

Frequently Asked Questions

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