Understand how to locate the model and serial numbers for your Pioneer system.

Understand how to locate the model and serial numbers for your Pioneer system.<h2 id="model-numbers">Model Numbers</h2><h3 id="indoor-units">Indoor Units</h3>The model number for the indoor unit can almost always be found on the gray colored nameplate or name badge. The location of the nameplate varies depending on the type of indoor unit.For wall-type units, the nameplate is physically fixed on the right-hand side of the unit.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053013-e6eb7866-6977-4e46-b5f3-c3670c451093-wall_type_indoor_unit_nameplate.png" style="width: 500px;" class="fr-fic fr-dib">Check the right-side of the wall-type indoor unit for the nameplate and model number&#xA0; <h3 id="an-example-of-a-pioneer-indoor-unit-model-number"><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053013-f951023e-683c-47f8-a667-c3cb2a07fac6-indoor_unit_model_number.png" style="width: 300px;" class="fr-fic fr-dib">An example of a Pioneer indoor unit model number&#xA0;</h3><h3 id="outdoor-units">Outdoor Units</h3>The model number for the outdoor unit can almost always be found on the gray colored nameplate. The nameplate is physically fixed on the right-hand side of the unit.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053013-21a59006-f062-4178-9f0b-b4d938c34c57-outdoor_unit_nameplate.png" style="width: 400px;" class="fr-fic fr-dib">Check the outdoor unit&apos;s nameplate for the model number&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053013-8f6c1a2e-b314-4121-94cd-9a5a232fe47e-outdoor_unit_model_number.png" style="width: 400px;" class="fr-fic fr-dib">An example of a Pioneer outdoor unit model number<h2 id="serial-numbers">Serial Numbers</h2>Serial numbers for Pioneer systems are generally found on white barcode stickers.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053014-a9fbec54-e728-4706-9b64-e6678eae20d7-barcode_serial_number_example.png" style="width: 400px;" class="fr-fic fr-dib">An example of a barcode with a serial numberThe indoor and outdoor units have different serial numbers. The serial numbers for both units can be found under the nameplate.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053014-f5833f85-94f8-4a5f-9d6f-5651a113ce47-outdoor_unit_serial_number.png" style="width: 400px;" class="fr-fic fr-dib">Pioneer outdoor unit serial number<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053014-c93269dd-8b48-4a34-b7c7-233d1ffc6bf9-indoor_unit_serial_number.png" style="width: 400px;" class="fr-fic fr-dib">Pioneer indoor unit serial numberDiamante Series: The serial number for the indoor units might be in a different location. Some units display the serial number barcode sticker behind the front of the electronic control box cover, providing additional protection from the elements.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2025053014-79552002-4629-469f-a461-e70491667aa2-wyt_series_serial_numbers.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered">

Locate the Model or Serial Number for Your System

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