UNDELIVERABLE OR REFUSED SHIPMENTSUpdated a month ago

Any shipment that cannot be delivered for any reason beyond our control or any shipment that is refused upon delivery by the buyer for any reason other than having apparent significant cargo damages, will be returned to us and will be handled according to the same exact return conditions and fees outlined herein. Please remember, the freight carrier must have a valid phone number to setup delivery appointment before attempting delivery. We receive your phone number through your order records. If your customer record is not updated and the phone number we receive with your order is not valid for any reason, the shipment cannot be delivered. If you cannot be reached to obtain a correct phone number within 1 or 2 days of the arrival of the cargo at destination terminal, it will be returned after a short period to avoid storage charges by the freight carrier.