This article provides an overview of the installation process for CYB-20 ceiling cassette systems.

<h2 id="isPasted"><u>Introduction</u></h2><p>This article provides an overview of the installation process for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.&#xA0;</p><p>Each section in this article represents a step in the installation process. Click the link in each section to learn about that specific step.&#xA0;</p><p><strong>Note:</strong> Before beginning the installation, refer to the label on the product box to ensure the model number of the indoor unit matches the model number of the outdoor unit.&#xA0;</p><h2 id="1-select-the-installation-location-for-the-indoor--outdoor-units"><u>1. Select the Installation Location for the Indoor &amp; Outdoor Units</u></h2><p>We recommend understanding the criteria for selecting ideal locations for the indoor and outdoor units.&#xA0;</p><ul><li style="font-size: 16px;">The guidelines for selecting ideal installation locations for the indoor and outdoor units can be found in this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-locations-5716805" target="_blank" rel="noopener noreferrer">article</a>.&#xA0;</li></ul><h2 id="2-install-the-indoor-unit"><u>2. Install the Indoor Unit</u></h2><p>Begin the installation procedure by hanging the indoor unit and installing the conduit installation plate. Then, drill the wall hole for the piping and connect the drainpipe.&#xA0;</p><ul><li style="font-size: 16px;">For information on hanging the indoor unit, click this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-hang-idu-5699676" target="_blank" rel="noopener noreferrer">link</a>.&#xA0;</li><li style="font-size: 16px;">Read this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-conduit-installation-plate-6022729" target="_blank" rel="noopener noreferrer">article</a> for information on installing the conduit installation plate.&#xA0;</li><li style="font-size: 16px;">Learn more about drilling the wall hole for the piping by reading this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-drill-wall-hole-5730427" target="_blank" rel="noopener noreferrer">article</a>.&#xA0;</li></ul><h2 id="3-install-the-drainpipe"><u>3. Install the Drainpipe</u></h2><ul><li style="font-size: 16px;" id="isPasted"><span style="font-size: 16px;">Click this&#xA0;</span><span style="font-size: 16px;"><a href="https://help.pioneerminisplit.com/en-US/install-cyb-drainpipe-5702332" target="_blank" rel="noopener noreferrer">link</a></span><span style="font-size: 16px;">&#xA0;to learn how to connect the drainpipe.</span>&#xA0;</li></ul><h2 id="4-install-the-outdoor-unit"><u>4. Install the Outdoor Unit</u></h2><p>Next, install the drain joint for the outdoor unit, then anchor the unit to the ground or a wall-mounted bracket.&#xA0;</p><ul><li style="font-size: 16px;">For information on installing the drain joint for the outdoor unit, click this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-odu-drain-joint-5761708" target="_blank" rel="noopener noreferrer">link</a>.&#xA0;</li><li style="font-size: 16px;">Read this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-mount-odu-5763343" target="_blank" rel="noopener noreferrer">article</a> to learn about mounting the outdoor unit.&#xA0;</li></ul><h2 id="5-connect-the-refrigerant-pipes"><u>5. Connect the Refrigerant Pipes</u></h2><p>Once the indoor and outdoor units are installed, connect the refrigerant pipes.&#xA0;</p><ul><li style="font-size: 16px;">Click this <a href="https://help.pioneerminisplit.com/en-US/install-ceiling-cassette-refrigerant-piping-5835921" target="_blank" rel="noopener noreferrer">article</a> for information on connecting the refrigerant pipes.&#xA0;</li></ul><h2 id="6-connect-the-electrical-wires"><u>6. Connect the Electrical Wires</u></h2><p>Connect the electrical wires for the system, starting with the outdoor wires followed by the indoor wires.&#xA0;</p><ul><li style="font-size: 16px;">Get information on connecting the wires by clicking this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-electrical-wiring-5716008" target="_blank" rel="noopener noreferrer">link</a>.</li></ul><h2 id="7-evacuate-the-refrigerant-circuit"><u>7. Evacuate the Refrigerant Circuit</u></h2><p>Use a vacuum pump and manifold gauge to evacuate the refrigerant circuit, removing any non-condensable gas and moisture from the system.</p><h2 id="8-install-the-front-panel-for-the-indoor-unit"><u>8. Install the Front Panel for the Indoor Unit</u></h2><p>Secure the front panel to the indoor unit. Make sure to perform the panel installation after the piping and wiring have been completed.&#xA0;</p><ul><li style="font-size: 16px;">Click this <a href="https://help.pioneerminisplit.com/en-US/install-cyb-panel-5700040" target="_blank" rel="noopener noreferrer">article</a> for information on installing the front panel for the indoor unit.</li></ul><h2 id="9-perform-a-test-run"><u>9. Perform a Test Run</u></h2><p>Perform the test run after the entire system has been completely installed. Failure to perform the test run may result in unit damage, property damage, or personal injury.</p><ul><li style="font-size: 16px;">For instructions on performing a test run, read this <a href="https://help.pioneerminisplit.com/en-US/install-test-run-3672815" target="_blank" rel="noopener noreferrer">article</a>.</li></ul>

Install CYB-20 Four-Way Ceiling Cassette Systems: Getting Started

This article outlines the installation site criteria for CYB-20 four-way ceiling cassette indoor and outdoor units.

<h2 id="introduction"><u>Introduction</u></h2><p>This article outlines the installation site criteria for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette</a> indoor and outdoor units.</p><p id="isPasted">Before starting, refer to the label on the product box to make sure that the model number of the indoor unit matches the model number of the outdoor unit.&#xA0;</p><p>We recommend understanding the guidelines for selecting ideal locations for the indoor and outdoor units. The following are standards intended to help select appropriate locations for the units. &#xA0;</p><h2 id="indoor-unit"><u>Indoor Unit</u></h2><p><strong>Proper installation locations for the indoor unit must ensure the following standards:&#xA0;</strong></p><ul><li style="font-size: 16px;">Sufficient space for installation and maintenance.&#xA0;</li><li style="font-size: 16px;">Sufficient space to connect the pipes and drainpipe.&#xA0;</li><li style="font-size: 16px;">No direct radiation from heaters.&#xA0;</li><li style="font-size: 16px;">The air inlet and outlet are not blocked.&#xA0;</li><li style="font-size: 16px;">The airflow can fill the entire room.&#xA0;</li><li style="font-size: 16px;">The ceiling is horizontal and its structure can sustain the indoor unit&apos;s weight.&#xA0;</li></ul><p><strong>Do not install the indoor unit in the following locations:&#xA0;</strong></p><ul><li style="font-size: 16px;">Areas with oil drilling or fracking.&#xA0;</li><li style="font-size: 16px;">Coastal areas with high salt content in the air.&#xA0;</li><li style="font-size: 16px;">Areas with caustic gases in the air, such as near hot springs.&#xA0;</li><li style="font-size: 16px;">Areas that experience power fluctuations, such as factories.&#xA0;</li><li style="font-size: 16px;">Enclosed spaces, such as cabinets.&#xA0;</li><li style="font-size: 16px;">Kitchens that use natural gas.&#xA0;</li><li style="font-size: 16px;">Areas with strong electromagnetic waves.&#xA0;</li><li style="font-size: 16px;">Areas that store flammable materials or gas.&#xA0;</li><li style="font-size: 16px;">Rooms with high humidity, such as bathrooms or laundry rooms.&#xA0;</li></ul><p><strong>Recommended distance between the indoor unit and ceiling:&#xA0;</strong></p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041615-d8f049e0-d749-42e6-8ca5-bd292a3df7e3-cyb20_service_space_2.png" style="width: 800px;" class="fr-fic fr-dib fr-bordered"><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041615-f9da5a95-426b-456b-af34-42c480fc5050-cyb20_service_space_1.png" style="width: 800px;" class="fr-fic fr-dib fr-bordered"></p><table style="width: 100%;"><tbody><tr><td style="width: 25%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>Capacity (BTU/h)</strong></td><td style="width: 25%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>A</strong></td><td style="width: 25%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>B</strong></td><td style="width: 25%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>H</strong></td></tr><tr><td style="width: 25%; text-align: center;" class="fr-thick">36K</td><td style="width: 25%; text-align: center;" class="fr-thick">9-5/8 in (245 mm)</td><td style="width: 24.8902%; text-align: center;" class="fr-thick" rowspan="2">2-ft, 11-3/8-in / 35-3/8 in<br>(900 mm)</td><td style="width: 25.0366%; text-align: center;" class="fr-thick">&gt; 10-3/4 in (271 mm)</td></tr><tr><td style="width: 25%; text-align: center;" class="fr-thick">48K</td><td style="width: 25%; text-align: center;" class="fr-thick">11-1/4 in (287 mm)</td><td style="width: 25.0366%; text-align: center;" class="fr-thick">&gt; 12-1/4 in (313 mm)</td></tr></tbody></table><p><br></p><h2 id="isPasted"><u>Outdoor Unit</u></h2><p><strong>Proper installation locations for the outdoor unit must ensure the following standards:&#xA0;</strong></p><ul><li style="font-size: 16px;">The installation&apos;s spatial requirements shown in the illustration are met.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042112-97d87069-8741-4b72-8fcc-bd73b71ee516-cyb20_odu_spatial_requirements.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></li><li style="font-size: 16px;">The location is solid enough to support the unit and prevent vibration.</li><li style="font-size: 16px;">Sufficient air circulation and ventilation.&#xA0;</li><li style="font-size: 16px;">Noise from the unit will not disturb other people.&#xA0;</li><li style="font-size: 16px;">The location is protected against prolonged exposure to direct sunlight or precipitation.&#xA0;</li><li style="font-size: 16px;">The location is protected against ice buildup and coil damage during snowfall.&#xA0;</li></ul><p><strong>Do not install the indoor unit in the following locations:&#xA0;</strong></p><ul><li style="font-size: 16px;">Near an obstacle that will block air inlets and outlets.&#xA0;</li><li style="font-size: 16px;">Near public streets, crowded areas, or places where noise from the unit will disturb others.&#xA0;</li><li style="font-size: 16px;">Near animals or plants that will be harmed by hot air discharge.&#xA0;</li><li style="font-size: 16px;">Near any source of combustible gas.&#xA0;</li><li style="font-size: 16px;">A location that is exposed to large amounts of dust.&#xA0;</li><li><span style="font-size: 16px;">A location exposed to an excessive amount of salty air.</span>&#xA0;</li></ul><p><strong>Special considerations for extreme weather:&#xA0;</strong></p><ul><li style="font-size: 16px;"><strong>If the outdoor unit is exposed to strong wind:</strong> Install the unit so that the air outlet fan is at a 90-degree angle to the wind direction. If necessary, build a barrier in front of the unit to protect it from extremely strong winds.&#xA0;</li><li style="font-size: 16px;"><strong>If the outdoor unit is frequently exposed to heavy rain or snow:</strong> Build a shelter above the unit to protect it from rain or snow, ensuring the airflow is not obstructed.&#xA0;</li><li style="font-size: 16px;"><strong>If the outdoor unit is frequently exposed to salty air (seaside):</strong> Use an outdoor unit specifically designed for corrosion resistance.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041716-abf2710c-d1b5-4dc4-b4d0-fb04b3a690d4-cyb20_extreme_weather.png" style="width: 800px;" class="fr-fic fr-dib fr-bordered">&#xA0;</li></ul>

Select the Installation Locations for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to hang the indoor unit for CYB-20 ceiling cassette systems.

<h2 id="introduction"><u>Introduction</u></h2><p>This article explains how to hang the indoor unit for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.&#xA0;</p><h2 id="steps"><u>Steps</u></h2><p>1. Use the included paper template to cut a rectangular hole in the ceiling, leaving at least 3-feet, 3-3/8 inches (1 m) on all sides. The cut hole size should be 16 inches (406 mm) larger than the body size.</p><p>Be sure to mark the positions where the ceiling hook holes will be drilled.&#xA0;</p><p>Refer to the illustration below.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-caff0185-a31b-4e2e-b8e5-390bbed1be93-cyb20_idu_dimensions.png" style="width: 600px;" class="fr-fic fr-dib fr-bordered"></p><p>2. Drill four holes, between 4-3/4~6-1/8 inches (120~155 mm) deep, at the marked ceiling hook positions in the internal ceiling. Be sure to hold the drill at a 90-degree angle to the ceiling.&#xA0;</p><p>The unit&apos;s body should align perfectly with the hole. Ensure the unit&apos;s body and hole are the same size before proceeding.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-ad770042-cc2e-46c5-a600-5c29937628e6-cyb20_service_place.png" style="width: 450px;" class="fr-fic fr-dib fr-bordered"></p><p>3. Use a hammer to insert the ceiling hooks into the pre-drilled holes. Secure the bolt using the included washers and nuts.&#xA0;</p><p>4. Install the four suspension bolts.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-3c74b592-3b4c-4ca2-be75-2b58432b348e-cyb20_suspension_bolt.png" style="width: 150px;" class="fr-fic fr-dib fr-bordered"></p><p>5. Mount the indoor unit. This process will require two people to lift and secure the unit. Insert the suspension bolts into the unit&apos;s hanging holes. Fasten them using the included washers and nuts.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-de01a1ce-a3b2-4158-9589-600b2e3af47d-cyb20_hang_idu_5.png" style="width: 150px;" class="fr-fic fr-dib fr-bordered"></p><p><strong>Notes:&#xA0;</strong></p><ul><li style="font-size: 16px;">The bottom of the unit should be 3/8 of an inch to 1 inch (10~25 mm) higher than the ceiling board. Generally, &quot;L&quot; (indicated in the following figure) should be half the length of the suspension bolt or long enough to prevent the nuts from coming off.<strong>&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-981b5ed0-4645-431c-81a9-09ea0d10a87d-cyb20_hang_idu_ceiling_board.png" style="width: 400px;" id="isPasted" class="fr-fic fr-bordered fr-dib"></strong></li><li style="font-size: 16px;">Ensure the unit is completely level. Improper installation can cause the drainpipe to back up into the unit. The unit is equipped with a built-in drain pump and float switch. If the unit is tilted against the direction of the condensate flow (the drainpipe side is raised), the float switch may malfunction and cause water leakage.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-e07b408f-9b75-4da3-9746-6f34748f19dc-cyb20_hang_idu_water_level.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></li><li style="font-size: 16px;"><strong>New Home Installations:&#xA0;</strong>When installing the unit in a new home, the ceiling hooks can be embedded in advance. Make sure the hooks do not come loose due to concrete shrinkage. After installing the unit, fasten the installation paper template onto the unit with bolts to determine the dimensions and position of the ceiling opening. Follow the instructions above for the remainder of the installation.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-615dbb05-d94d-4488-95b1-54c008647c02-cyb20_hang_idu_new_homes.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></li></ul>

Hang the Indoor Unit for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to install the conduit installation plate for CYB-20 four-way ceiling cassette systems.

<h2 id="isPasted"><u>Introduction</u></h2><p>This article explains how to install the conduit installation plate for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.&#xA0;</p><h2 id="steps"><u>Steps</u></h2><p id="isPasted">1. &#xA0; &#xA0;Attach the sheath connection (not supplied) to the wire hole of the conduit installation plate.</p><p>2. &#xA0; &#xA0;Attach the conduit installation plate to the unit&apos;s chassis.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026050713-3d5cab93-86a5-4a2b-9ff4-f16a11167f0f-cyb20_drainpipe_install_conduit_plate.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p>

Install the Conduit Installation Plate for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to drill the wall hole for the piping of CYB-20 four-way ceiling cassette systems.

<h2 id="introduction"><u>Introduction</u></h2><p>This article explains how to drill the wall hole for the piping of <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.</p><p>The hole being drilled in the wall is intended for the drainage and refrigerant piping. When drilling the wall hole, ensure to avoid wires, plumbing, and other sensitive components.&#xA0;</p><h2 id="steps"><u>Steps</u></h2><p>1. Determine the wall hole&apos;s location based on the intended position of the outdoor unit.&#xA0;</p><p>2. Drill a hole through the wall using a 3-1/2 inch (90 mm) core drill. Make sure the hole is angled slightly downward so that the exterior opening is 1/2 inch (12 mm) lower than the interior opening. This slope ensures proper water drainage.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041713-726a7078-884c-4924-b2af-e05ad18dbbe8-cyb20_drill_wall_hole.png" style="width: 300px;" class="fr-fic fr-dib fr-bordered"></p><p>3. Insert the protective wall cuff into the hole. This protects the edges of the hole and helps create a seal during the final installation steps.&#xA0;</p>

Drill the Piping Wall Hole for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to install the drainpipe for CYB-20 four-way ceiling cassette systems.

<h2 id="introduction"><u>Introduction</u></h2><p id="isPasted">This article explains how to install the drainpipe for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.&#xA0;</p><p>The drainpipe directs water away from the unit. Improper installation can damage the unit or property.&#xA0;</p><h2 id="prerequisites"><u>Prerequisites</u></h2><p><strong>Caution</strong></p><ul><li style="font-size: 16px;">Insulate all piping to prevent condensation, which could lead to water damage.&#xA0;</li><li style="font-size: 16px;">If the drainpipe is bent or installed correctly, water may leak and cause a water-level switch malfunction.&#xA0;</li><li style="font-size: 16px;">In Heating mode, the outdoor unit will discharge water. Ensure the drain hose is placed in an appropriate area to avoid water damage and slippage.&#xA0;</li><li style="font-size: 16px;">Do not pull the drainpipe forcefully. This could disconnect it.</li></ul><p><strong>Installation Notes</strong></p><ul><li style="font-size: 16px;">When using an extended drainpipe, tighten the indoor connection with an additional protection tube to prevent accidental disconnection.&#xA0;</li><li style="font-size: 16px;">The drainpipe should slope downward at a gradient of at least 1/100 to prevent water from flowing back into the air conditioner.&#xA0;</li><li style="font-size: 16px;">If the drainpipe outlet is higher than the pump joint, install a lift pipe for the indoor unit&apos;s exhaust outlet. Do not install the lift pipe higher than 2-feet, 5-1/2-inches (749 mm) from the ceiling board. The distance between the unit and lift pipe must be less than 11-3/4 inches (300 mm). Improper installation may result in water backflow, potentially flooding the unit.&#xA0;</li><li style="font-size: 16px;">To prevent air bubbles, keep the drain hose level or slightly titled up by 3 inches (less than 75 mm).&#xA0;</li></ul><h2 id="1-plan-the-piping-layout"><u>1. Plan the Piping Layout</u></h2><p>Before beginning the installation, plan the drainage piping layout and connection.&#xA0;</p><h2 id="2-cut-the-piping"><u>2. Cut the Piping</u></h2><p>Cut the piping according to the intended layout and connection.</p><h2 id="3-insulate-the-drainpipe"><u>3. Insulate the Drainpipe</u></h2><p>Insulate each pipe before beginning the connection, excluding the joint sections. These will be insulated at the end of the procedure.</p><p>Ensure the insulation material is fitted tightly with no gaps. Do not over-tighten the insulation material. This may compress the air out of the material, causing poor insulation and early aging.&#xA0;</p><p><strong>Purpose</strong></p><p>Ensure all piping is properly insulated to prevent condensation. Insufficient insulation may allow dew to form due to low condensate temperatures, resulting in potential water damage.&#xA0;</p><p><strong>Select the Insulation Material</strong></p><p>The insulation material must be made of flame-retardant material. Select a material that complies with local regulations.&#xA0;</p><p>The thickness of the insulation material must be more than 3/8 of an inch (10 mm).&#xA0;</p><p>Apply specialized adhesive to the insulation seams, then secure them with tape. Ensure the tape is at least 2 inches (51 mm) wide. Make sure the tape is applied firmly to prevent condensation.&#xA0;</p><h2 id="4-install-the-drainpipe"><u>4. Install the Drainpipe</u></h2><p>Attach the drainpipe to the indoor unit&apos;s drain line connection.&#xA0;</p><p>Unlike wall-mounted systems, ceiling cassette units and other light commercial air conditioning systems require a polyvinyl chloride (PVC) drain line. The flexible drain hoses are not suitable for these applications. Use a PVC pipe with a 3/4-inch outer diameter (19 mm).</p><p>Use a rubber coupler to connect the drainpipe to the PVC drain, ensuring a secure, water-tight seal. The rubber coupler and PVC pipe are sold separately from the system.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042213-4e973842-7d26-4e9d-a826-d4a71f57ad0d-cyt24_drain_hose_rubber_coupler.png" style="width: 150px;" class="fr-fic fr-dib fr-bordered"></p><p>This is how the drainpipe assembly should look when attached to the PVC line with the rubber coupler.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042213-a7d2ad10-a90c-44de-aa61-7ab81532c7d4-cyt24_drainpipe_assembly.png" style="width: 300px;" class="fr-fic fr-dib fr-bordered"></p><p>Install the drainpipe assembly as illustrated:&#xA0;</p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042213-ff05a0fc-fb45-4a94-839b-b946ea4c1b38-cyb20_drainpipe_install.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042213-71ace01c-1cc5-4a25-b7eb-f631fa26a131-cyb20_drainpipe_install_2.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></p><p>When connecting multiple drainpipes, install them as illustrated:</p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042213-844c2c2c-4652-4d80-ae12-bfad26fe33f8-cyb20_drainpipe_install_multiple.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></p><h2 id="5-pass-the-drainpipe-through-the-wall-hole"><u>5. Pass the Drainpipe Through the Wall Hole</u></h2><p>When passing the drainpipe through the wall hole, make sure the water drains to a safe location where it will not cause water damage or a slipping hazard.&#xA0;</p><p>The drainpipe outlet should be be at least 1-7/8 inches (48 mm) above the ground. If it touches the ground, the unit may become blocked, potentially leading to a malfunction.&#xA0;</p><p>If the water is discharged directly into the sewer, ensure the drain hose has a U or S pipe to prevent odors from coming back into the house.&#xA0;</p><h2 id="6-complete-a-drainage-test"><u>6. Complete a Drainage Test</u></h2><p>For information on completing a drainage test for ceiling cassette systems, click this <a href="https://help.pioneerminisplit.com/en-US/drainage-test-ceiling-cassette-5757623" target="_blank" rel="noopener noreferrer">link</a>. New buildings should perform this test before finishing the ceiling.&#xA0;</p><h2 id="7-insulate-the-joint-sections"><u>7. Insulate the Joint Sections</u></h2><p>The pipe joint insulation should 2-4 inches (51-102 mm) longer than the gap to ensure a proper seal.&#xA0;</p><p id="isPasted">Insert the pipe joint insulation into the gap of the existing insulation.&#xA0;</p><p>Ensure the pipe joint insulation is securely fastened to the suction and liquid pipes to prevent gaps. Use glue to paste together the linking part. Do not over-tighten the insulation material. This may compress the air out of the material, causing poor insulation and early aging.&#xA0;</p>

Install the Drainpipe for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to install the drain joint for CYB-20 four-way ceiling cassette outdoor units.

<h2 id="introduction"><u>Introduction</u></h2><p>This article explains how to install the drain joint for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette</a> outdoor units.&#xA0;</p><p>Before anchoring the outdoor unit, install the drain joint at the bottom of the unit. When mounting the outdoor unit on slabs, the installation of the drain joint and tubing is not necessary.&#xA0;</p><p>There are two types of drain joints for the outdoor unit: one with a rubber seal and one without.</p><h2 id="isPasted"><u>Notes</u></h2><p>In cold climates, make sure the drain hose is as vertical as possible to ensure swift water drainage. If water drains too slowly, it can freeze in the hose and flood into the unit.&#xA0;</p><h2 id="isPasted"><u>Steps</u></h2><p><strong>If the drain joint comes with a rubber seal, follow these steps:&#xA0;</strong></p><p>1. Fit the rubber seal onto the end of the drain joint connecting to the outdoor unit.&#xA0;</p><p>2. Insert the drain joint into the hole of the unit&apos;s base pan.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026050419-5102da7c-45b8-4f48-88e4-25cd3f1a4c60-ryb_odu_drain_joint_base_pan_hole.png" style="width: 300px;" class="fr-fic fr-dib fr-bordered"></p><p>3. Rotate the drain joint 90-degrees until it clicks into place facing the front of the unit.&#xA0;</p><p>4. Connect a drain hose extension (not included) to the drain joint in order to redirect water from the unit during Heating mode.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042018-420def83-4c85-4456-bf34-f90ad7a38dea-cyb20_drain_joint_a.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></p><p><strong>If the drain joint does not come with a rubber seal, follow these steps:&#xA0;</strong></p><p>1. Insert the drain joint into the base pan hole, then press firmly to ensure it is properly installed and does not become loose.&#xA0;</p><p>2. Connect a drain hose extension (not included) to the drain joint in order to redirect water from the unit during Heating mode.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042018-e061b965-d459-484c-965c-5140811a2291-cyb20_drain_joint_b.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p>

Install the Drain Joint for CYB-20 Four-Way Ceiling Cassette Outdoor Units

This article explains how to mount outdoor units for CYB-20 four-way ceiling cassette systems.

<h2 id="introduction"><u>Introduction</u></h2><p id="isPasted">This article explains how to mount outdoor units for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.&#xA0;</p><h2 id="isPasted"><u>Warning</u></h2><p>When drilling into concrete, eye protection is recommended at all time.&#xA0;</p><h2 id="notes"><u>Notes</u></h2><p>Before mounting the outdoor unit, read these notes:&#xA0;</p><p><strong>General Notes</strong></p><ul><li style="font-size: 16px;">Before connecting any pipes or cables, install the outdoor unit on a pad or solid wall using suitable mounting brackets.&#xA0;</li><li style="font-size: 16px;">Decide the best position on the wall or ground and leave enough space in order to carry out maintenance easily.</li><li style="font-size: 16px;">Follow all national regulations when installing the unit. &#xA0;</li></ul><p><strong>Mounting on Slabs</strong></p><ul><li style="font-size: 16px;">The installation of the drain joint and tubing is not necessary when mounting the unit on slabs.&#xA0;</li></ul><p><strong>Wall Mounting</strong></p><ul><li style="font-size: 16px;">Before mounting the unit on the wall, make sure the wall is made of solid brick, concrete, or a similarly strong material. The wall must be able to support at least four times the weight of the unit.</li><li style="font-size: 16px;">Fasten the supporting brackets to the wall using the hardware that is particularly suited for the type of wall. Use the appropriate amount of hardware for the application. Installing four rubber pads is optional.&#xA0;</li><li style="font-size: 16px;">If allowed, install the wall-mounted unit with rubber gaskets to reduce vibration and noise.&#xA0;</li></ul><h2 id="isPasted"><u>Dimensions<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042019-48fbd2e3-7064-4044-9c51-4a7538602b78-cyb20_odu_dimensions.png" style="width: 800px;" class="fr-fic fr-bordered fr-dib"></u></h2><p>Prepare the installation base of the unit according the dimensions below:&#xA0;</p><table style="width: 100%;"><tbody><tr><td style="background-color: rgb(239, 239, 239); text-align: center; width: 21.4495%;" rowspan="2" class="fr-thick"><strong>Model Number</strong></td><td style="width: 32.7233%; background-color: rgb(239, 239, 239); text-align: center;" rowspan="2" class="fr-thick"><strong>Dimensions<br>W x D x H</strong></td><td style="width: 45.7701%; background-color: rgb(239, 239, 239); text-align: center;" colspan="2" class="fr-thick"><strong>Mounting Dimensions</strong></td></tr><tr><td style="width: 23.1035%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>Distance A</strong></td><td style="width: 22.5773%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>Distance B</strong></td></tr><tr><td style="text-align: center; width: 21.4495%;" rowspan="2" class="fr-thick">YN036GMSI20RUG<strong><br></strong></td><td style="width: 32.7233%; text-align: center;" class="fr-thick">37-1/4 x 16-1/4 x 31-7/8 inches</td><td style="width: 23.1035%; text-align: center;" class="fr-thick">26-1/2 inches</td><td style="width: 22.5773%; text-align: center;" class="fr-thick">15-7/8 inches</td></tr><tr><td style="width: 32.7233%; text-align: center;" class="fr-thick">946 x 413 x 810 mm</td><td style="width: 23.1035%; text-align: center;" class="fr-thick">673 mm</td><td style="width: 22.5773%; text-align: center;" class="fr-thick">403 mm</td></tr><tr><td style="text-align: center; width: 21.4495%;" rowspan="2" class="fr-thick">YN048GMSI20RUG</td><td style="width: 32.7233%; text-align: center;" class="fr-thick">37-1/2 x 16-3/8 x 52-1/2 inches</td><td style="width: 23.1035%; text-align: center;" class="fr-thick">25 inches</td><td style="width: 22.5773%; text-align: center;" class="fr-thick">16 inches</td></tr><tr><td style="width: 32.7233%; text-align: center;" class="fr-thick">952.5 x 416 x 1,333.5 mm</td><td style="width: 23.1035%; text-align: center;" class="fr-thick">634 mm</td><td style="width: 22.5773%; text-align: center;" class="fr-thick">404 mm</td></tr></tbody></table><h2 id><br></h2><h2 id="isPasted"><u>Install the Unit on the Ground or a Concrete Mounting Platform</u></h2><p>1. Mark the positions for the four bolts based on the dimensions.&#xA0;</p><p>2. Pre-drill holes for the bolts.&#xA0;</p><p>3. Clean the concrete dust away from the holes.&#xA0;</p><p>4. Place a nut on the end of each bolt.&#xA0;</p><p>5. Hammer the bolts into each hole.&#xA0;</p><p>6. Remove the nuts from the bolts and place the outdoor unit onto the bolts.&#xA0;</p><p>7. Put washers onto each expansion bolt, then replace each of the nuts.&#xA0;</p><p>8. Use a wrench to tighten each nut until snug.&#xA0;</p><h2 id="install-the-unit-on-wall-mounted-bracket"><u>Install the Unit on Wall-Mounted Bracket</u></h2><p>1. Mark the positions for the bracket holes based on the dimensions.&#xA0;</p><p>2. Pre-drill holes for the bolts.&#xA0;</p><p>3. Clean the concrete dust away from the holes.&#xA0;</p><p>4. Place a washer and nut on the end of each bolt.&#xA0;</p><p>5. Thread expansion bolts through the holes in the mounting bracket. Then, put the mounting bracket in position and hammer the expansion bolts into the wall.&#xA0;</p><p>6. Confirm the mounting bracket is level.&#xA0;</p><p>7. If the feet of the outdoor unit have rubber pads already installed and are using a local dealer&apos;s wall-mounting bracket, remove them before attempting to mount the condenser to the bracket. The mounting bracket has rubber isolating pads on it that will take the place of these.&#xA0;</p><p>8. Carefully lift the unit and place its mounting feet on the brackets.&#xA0;</p><p>9. Bolt the unit firmly to the brackets.&#xA0;</p><h2 id="install-multiple-outdoor-units"><u>Install Multiple Outdoor Units</u></h2><p>If multiple outdoor units are being installed in a row, follow these guidelines:</p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042215-14e11bb1-f320-4e36-912b-306d3134d958-cyb20_odu_multiple.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></p><p>H: Unit height.&#xA0;</p><p>L: Height of the wall behind the unit.&#xA0;</p><p>A: Distance between the unit and wall.&#xA0;</p><table style="width: 100%;"><tbody><tr><td style="width: 33.3333%; text-align: center;" class="fr-thick"><br></td><td style="width: 33.3333%; text-align: center;" class="fr-thick"><strong>L</strong><br></td><td style="width: 33.3333%; text-align: center;" class="fr-thick"><strong>A</strong><br></td></tr><tr><td style="width: 33.2357%; text-align: center;" rowspan="2" class="fr-thick"><strong>L &#x2264; H</strong><br></td><td style="width: 33.3333%; text-align: center;" class="fr-thick">L &#x2264; 1/2H</td><td style="width: 33.3333%; text-align: center;" class="fr-thick">9-3/4 in (250 mm) or more</td></tr><tr><td style="width: 33.3333%; text-align: center;" class="fr-thick">1/2H &lt; L &#x2264; H</td><td style="width: 33.3333%; text-align: center;" class="fr-thick">11-3/4 in (300 mm) or more<br></td></tr><tr><td style="width: 33.3333%; text-align: center;" class="fr-thick"><strong>L &gt; H</strong><br></td><td style="width: 66.4714%; text-align: center;" colspan="2" class="fr-thick">Cannot be installed</td></tr></tbody></table>

Mount the Outdoor Unit for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to connect the electrical wiring for CYB-20 four-way ceiling cassette systems.

<h2 id="introduction"><u>Introduction</u></h2><p>This article explains how to connect the electrical wiring for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette systems</a>.&#xA0;</p><p>Connect the outdoor unit wires before connecting the indoor unit wires.&#xA0;</p><h2 id="warnings"><u>Warnings</u></h2><p>Before performing any electrical work, read these warnings:&#xA0;</p><p><strong>General Warnings</strong></p><ul><li style="font-size: 16px;">All wiring must comply with local and national electrical codes and regulations. A licensed electrician must install all the wiring.&#xA0;</li><li style="font-size: 16px;">All electrical connections must be made according to the electrical connection diagram located on the panels of the indoor and outdoor units.&#xA0;</li><li style="font-size: 16px;">If there is a serious safety issue with the power supply, stop work immediately. Explain the reasoning to the client and refuse to continue the installation until the safety issue is properly resolved.</li></ul><p><strong>Power Warnings</strong></p><ul><li style="font-size: 16px;">The power voltage must be within 90-110% of the rated voltage. Insufficient power supply can cause a malfunction, electrical shock, or fire. &#xA0;</li><li style="font-size: 16px;">Only connect the units to an individual branch circuit. Do not connect other equipment to the same power circuit. &#xA0;</li></ul><p><strong>Wiring Warnings</strong></p><ul><li style="font-size: 16px;">Firmly connect every wire. Loose wiring can cause the terminal to overheat, resulting in product malfunction and possible fire.&#xA0;</li><li style="font-size: 16px;" id="isPasted">Keep the wiring away from the copper tube, as the refrigerant circuit can become extremely hot.&#xA0;</li><li style="font-size: 16px;">Do not let wires touch or rest against the refrigerant tubing, compressor, or any moving parts.&#xA0;</li><li style="font-size: 16px;">Do not cross the electrical wiring with the signal wiring. This may cause distortion, interference, or possibly damage to the circuit boards.&#xA0;</li><li style="font-size: 16px;">Do not house wires of different voltages within the same wire tube. Avoid using metal wire tubes in environments prone to acid or alkali corrosion; use plastic wire tubes instead.&#xA0;</li><li style="font-size: 16px;">Do not place wire connect joints inside the tubing. If a wire connect joint is necessary, use a connection box at the point of the joint.&#xA0;</li></ul><h2 id="prerequisites"><u>Prerequisites</u></h2><p>Complete these prerequisites before connecting the electrical wiring:&#xA0;</p><ul><li style="font-size: 16px;">Turn off the main power to the system. After powering off the system, wait 10 minutes or more before touching the electrical components in order to avoid electrical shock.&#xA0;</li><li style="font-size: 16px;">Properly ground the system. &#xA0;</li><li style="font-size: 16px;" id="isPasted">If the unit has an auxiliary electric heater, install it at least 3-feet, 3-3/8-inches (1 m) away from any combustible materials.&#xA0;</li><li style="font-size: 16px;">Install an external surge suppressor at the outdoor disconnect (recommended).&#xA0;</li><li style="font-size: 16px;">If connecting power to fixed wiring, incorporate a current leakage protection switch or circuit breaker that disconnects all poles with a contact separation of at least 1/8 of an inch (3 mm). Use only an approved switch or circuit breaker.</li><li style="font-size: 16px;"><strong id="isPasted">Service Disconnect:&#xA0;</strong>When the air conditioner&apos;s maximum current is more than 16A, use a service disconnect or leakage protection switch with a protective device (purchase separately). When the air conditioner&apos;s maximum current is less than 16A, equip the power cord of the air conditioner with a plug (purchase separately).&#xA0;<br><br>Select the service disconnect as required by local, regional, and national codes. In North America, wire the appliance according to NEC and CEC requirements.&#xA0;<br><br>The cograph is for explanation purposes only. The machine may be slightly different. The actual shape shall prevail.&#xA0;</li></ul><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041718-c55f0d85-7555-4139-affb-b2459ce5e802-cyb20_service_disconnect.png" style="width: 800px;" class="fr-fic fr-dib fr-bordered"></p><h2 id="cable-wiring-specifications"><u>Cable Wiring Specifications</u></h2><table style="width: 100%;"><tbody><tr><td style="width: 33.2357%; background-color: rgb(239, 239, 239); text-align: center;" rowspan="2" class="fr-thick"><strong>CYB-20</strong></td><td style="width: 33.3333%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>36K</strong></td><td style="width: 33.3333%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>48K</strong></td></tr><tr><td style="width: 66.4714%; background-color: rgb(239, 239, 239); text-align: center;" colspan="2" class="fr-thick"><strong>Sectional Area</strong></td></tr><tr><td style="width: 33.3333%; text-align: center;" class="fr-thick">Power Supply Cable</td><td style="width: 33.3333%; text-align: center;" class="fr-thick">14 AWG</td><td style="width: 33.3333%; text-align: center;" class="fr-thick">12 AWG</td></tr><tr><td style="width: 33.3333%; text-align: center;" class="fr-thick">Connection Cable for Communication Between the&#xA0;<br>Indoor and Outdoor Units</td><td style="width: 33.3333%; text-align: center;" class="fr-thick">16 AWG</td><td style="width: 33.3333%; text-align: center;" class="fr-thick">16 AWG</td></tr></tbody></table><p><br></p><p>Consult the nameplate on the system for detailed electrical specifications. The power wire sizes in the table assume the largest allowable fuse.&#xA0;</p><p>The 230V systems requires a double-pole breaker. The tandem-type will not work.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042416-51127370-f615-4594-91c5-6401b87817d8-cyb20_wiring_doublepole.png" style="width: 300px;" class="fr-fic fr-dib fr-bordered"></p><h2 id="connection-diagram"><u>Connection Diagram</u></h2><p><strong id="isPasted">36K/48K</strong></p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041718-53b39430-b419-4783-9171-eb31281d065d-cyb20_connection_diagram.png" style="width: 800px;" class="fr-fic fr-dib fr-bordered"></p><h2 id="isPasted"><u>Connect the Wiring</u></h2><p><strong>Outdoor Unit Wiring</strong></p><p>1. Prepare the cable for connection.</p><p style="margin-left: 20px;">a) Begin by selecting the correct cable size and type according to local electrical codes and regulations.&#xA0;</p><p style="margin-left: 20px;">b) The minimum circuit ampacity of the unit determines the size of the power supply cable, signal cable, fuse, and switch needed. The minimum circuit ampacity is indicated on the nameplate located on the unit&apos;s side panel. Refer to the nameplate to select the correct cable, fuse, or switch.&#xA0;</p><p style="margin-left: 20px;">c) Use wire strippers to strip the rubber jacket from both ends of the signal cable to reveal 5-7/8 inches (150 mm) of the wire.&#xA0;</p><p style="margin-left: 20px;">d) Strip the insulation from the ends of the cable.&#xA0;</p><p style="margin-left: 20px;">e) Use a wire crimper to crimp U-lugs on the ends.&#xA0;</p><p>2. Remove the two screws attached on the front and side panels, then detach the panel to access the wire connections. (Outdoor Unit A).&#xA0;</p><p>Unscrew the electrical wiring cover and remove it (Outdoor Unit B).&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041719-6f68d645-9a14-4fb9-b637-386d2da603d2-cyb20_odu_wiring_screws.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p>3. Connect the U-lugs to the terminals, matching the wire colors or labels with those on the terminal block. Firmly screw each U-lug to its corresponding terminal. Strictly follow the wiring diagram inside the electrical box cover when connecting the wires.&#xA0;</p><p>Select different colors for different wires according to relevant regulations. Ensure the wire colors for the wire colors for the outdoor unit and terminals match those used for the indoor unit.&#xA0;</p><p>Do not connect the power wire to the signal wire terminal. If the power and signal wires run parallel, place the wires in their own wire tube and maintain a gap of at least 11-3/4 inches (300 mm).&#xA0;</p><p>4. Clamp down the cable with the cable clamp. The cable must not be loose or pull on the U-lugs.&#xA0;</p><p>5. Insulate unused wires with electrical tape. Keep them away from any electrical or metal parts.&#xA0;</p><p>6. Reinstall the electrical control box&apos;s cover.&#xA0;</p><p><strong>Indoor Unit Wiring</strong></p><p>1. Prepare the cable for connection.&#xA0;</p><p style="margin-left: 20px;" id="isPasted">a) Use wire strippers to strip the rubber jacket from both ends of the signal cable to reveal 5-7/8 inches (150 mm) of the wire.&#xA0;</p><p style="margin-left: 20px;">b) Strip the insulation from the ends of the cable.&#xA0;</p><p style="margin-left: 20px;">c) Use a wire crimper to crimp U-lugs on the ends.</p><p>2. Open the indoor unit&apos;s front panel. Use a screwdriver to remove the electrical control box cover.&#xA0;</p><p>3. Thread the power and signal cables through the wire outlet.&#xA0;</p><p id="isPasted">4. Connect the U-lugs to the terminals, matching the wire colors or labels with those on the terminal block. Firmly screw each U-lug to its corresponding terminal. Refer to the serial number and wiring diagram inside the electrical box cover when connecting the wires.&#xA0;</p><p>5. Clamp down the cable with the cable clamp. The cable must not be loose or pull on the U-lugs.&#xA0;</p><p>6. Reattach the electrical control box&apos;s cover.&#xA0;</p><p><strong>Magnetic Ring (if supplied with the accessories):</strong> Pass the belt through the magnetic ring&apos;s hole to attach it to the cable.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042417-2fe9762e-9869-4426-bb74-1b7b9458be22-cyb20_wiring_magnetic_ring.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></p><h2 id="diagrams"><u>Diagrams</u></h2><p><strong>Super-Slim Models<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041719-67a2089d-09bb-4a56-89a9-17ca3cf4a018-cyb20_wiring_superslim_models.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></strong></p><p><strong>Compact Models<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041719-aa2e7198-5629-400f-a7f1-ce63b080e32a-cyb20_wiring_compactmodels.png" style="width: 500px;" class="fr-fic fr-dib fr-bordered"></strong></p><table style="width: 64%; margin-right: calc(36%);"><tbody><tr><td style="width: 28.1845%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>No.</strong></td><td style="width: 71.6691%; background-color: rgb(239, 239, 239); text-align: center;" class="fr-thick"><strong>Description</strong></td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">1</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Control box lid</td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">2</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Wiring diagram label</td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">3</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Power supply terminal block</td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">4</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Clamp for wiring</td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">5</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Wiring between the units</td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">6</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Plastic cover</td></tr><tr><td style="width: 28.1845%; text-align: center;" class="fr-thick">7</td><td style="width: 71.6691%; text-align: center;" class="fr-thick">Clamp (field supply)</td></tr></tbody></table>

Connect the Electrical Wiring for CYB-20 Four-Way Ceiling Cassette Systems

This article explains how to install the panel for CYB-20 four-way ceiling cassette indoor units.

<h2 id="introduction"><u>Introduction</u></h2><p>This article explains how to install the panel for <a href="https://www.pioneerminisplit.com/collections/types?q=CYB-20" target="_blank" rel="noopener noreferrer">CYB-20 four-way ceiling cassette</a> indoor units.&#xA0;</p><h2 id="steps"><u>Steps</u></h2><p>1. To unlock the grille hook, push both of the tabs toward the middle simultaneously.&#xA0;</p><p>2. Hold the grille at a 45-degree angle, lift it up slightly, and detach it from the main body.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-e2298841-df04-4832-870a-5e515bc5a39a-cyb20_remove_front_grille.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p>3. Attach the panel to the indoor unit&apos;s hook.&#xA0;</p><p>The panel hook is pre-hung to the indoor unit&apos;s flow guide ring, as shown in the image:&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-fb7314b7-87f4-48b0-b350-4ad9478b63a0-cyb20_panel_hook.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p>4. Secure the panel with four screws (M5).&#xA0;</p><p><img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041516-9cefc65b-e330-4843-95e2-d56088aa99e9-cyb20_panel_installation_four_screws.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p>To adjust the indoor unit&apos;s height, use the openings at the four corners of the panel. Make sure the internal wiring and drainpipe are not affected by this adjustment. Failure to tighten the screws can cause water leakage.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041517-f10a47b4-97dc-4ee7-bbca-9b6e9a2772dc-cyb20_panel_installation_water_condensation.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p><strong>Caution:&#xA0;</strong>If the unit is not hanging correctly and a gap exists, adjust its height to ensure proper function. To do this, loosen the upper nut and adjust the lower nut.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041517-396927b9-d0ba-40fd-aed2-1b269529d1f1-cyb20_panel_installation_upper_lower_nut.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p>5. Hang the intake grille on the panel.&#xA0;</p><p>6. Connect the louver motor and control box lead connectors on the panel to the corresponding connectors on the main body.&#xA0;</p><p>7. Reinstall the installation cover into the style grid.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042719-7a1ca40c-874b-4a6a-97bb-bafbc8183d86-cyb20_panel_installation_fasteners.png" style="width: 400px;" class="fr-fic fr-dib fr-bordered"></p><p>8. Attach the installation cover plate rope to the pillar of the installation cover, then gently press the installation cover plate into the panel.<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026042719-ce710025-b926-4c25-8b93-6de4cfb73f4a-cyb20_panel_installation_cover_rope.png" style="width: 300px;" class="fr-fic fr-dib fr-bordered"></p><p>9. After installation, place the plugs on the display, swing, water pump, and other wire bodies into the electric control box.&#xA0;</p><h2 id="connection-diagrams"><u>Connection Diagrams</u></h2><p>For panels without a vane control module, the display board CN1 connects to the main control board CN10. The motor cable connects to the main control board CN14.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041517-049c0efa-333d-49a7-855d-7d51cd9f7a85-cyb20_connection_diagram_cn10_cn14.png" style="width: 600px;" class="fr-fic fr-dib fr-bordered"></p><p>For panels with a vane control module, the display board CN1 connects to the main control board CN10. The vane control motor cable connects to the main control board CN66.&#xA0;<img src="https://attachments.gorgias.help/Q9r0k7BYaV2vg13y/hc/9JWjXVxG8m6DvMqm/2026041517-cdbed7b1-0148-4df6-bb60-0458e52994e8-cyb20_connection_diagram_cn10_cn66.png" style="width: 600px;" class="fr-fic fr-dib fr-bordered"></p><p>This display board CN2 attaches to a connecting cable.&#xA0;</p>

Install the Panel for CYB-20 Four-Way Ceiling Cassette Indoor Units

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