WHAT TO EXPECTUpdated 4 months ago

After our Customer Care has processed your Return Merchandise Authorization (RMA), you will receive an email from our Customer Care Department containing your RMA number within 3-5 business days. We will specify the address to ship your product(s) back to and with instructions on how to properly package your return and send you the paperwork to use with the return.

When the return is received at our warehouse, it is opened and inspected to make sure the proper products have been received and that everything is in perfect resalable condition with no marks on the box. Due to the inspection process and shipping times, please allow 10 business days for your credit to be applied after your return is received.