How Can I Obtain Spare Parts?Updated 2 days ago
How to Order Spare Parts
There's 3 ways to get parts.
1. You can search for the parts you need at our parts website here: https://www.highseer.com/collections/parts-1
2. You can use our parts request form to specify the part needed here: https://www.pioneerminisplit.com/pages/to-request-spare-parts
3. You can reach out to our parts team at 800-919-0150 option 4, and they will help you order the part that is needed.
For Warranty Parts:
If you would like to check the warranty status of your purchase, you can do so here: https://www.pdhvac.com/support/warranty/registration-lookup/
If your system is under warranty, you will be able to retrieve your registration number and you can then file a warranty claim here: https://www.pdhvac.com/support/warranty/warranty-claim/
A member of our team will then be in touch to discuss next steps.