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F4/EC51 error codesUpdated 2 hours ago

Introduction

The “F4” or “EC51” error codes indicate the indoor or outdoor PCB main chip is not receiving feedback from the EEPROM chip. These error codes are for discontinued Quantum series systems (WYS, CYB, RYB, UYB, and FYB). 

Prerequisites

Recommended parts to prepare:

  • Indoor Printed Circuit Board (PCB)
  • Outdoor Printed Circuit Board (PCB)

Troubleshooting

Note: An HVAC professional may be required for assistance.

The troubleshooting recommendations include:

  • Power off the unit and restart it after 2 minutes. 
  • Check if the error code is still displaying.
  • Replace the outdoor mainboard if the error is still displaying.

Note: Contact our Parts and Warranty department for any replacement components. Call 1-800-919-0150; Option #4.

Troubleshooting Diagram

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